Privacy Policy

Privacy Policy

We respect your privacy and are committed to protecting the personal information of guests and visitors to our website.

Collection of personal information

We may collect personal information when you make an accommodation booking. Contact us with an enquiry or communicate with our team. This information may include your name, contact details, booking information, payment details and any preferences or requests you provide. We use this information to manage reservations, provide accommodation services, communicate with guests and improve our services.

Website information and cookies

Our website may use cookies and other tracking technologies to collect information about how visitors interact with our website. This may include pages visited, approximate location, device information, IP addresses and browsing activity. We use this information to improve website functionality, understand visitor behaviour, measure advertising effectiveness, and deliver relevant online advertising. We may use third-party services, including Sojem, for website analytics, digital advertising and remarketing. Some information collected through these technologies may be personal information. You can manage cookies through your browser settings and may opt out of personalised advertising though available advertising platform controls.

Sharing and protection of information

We may share relevant information with trusted third-party service providers who assist with reservations, payment processing, guest communications, website operations and marketing. Some providers may process or store information outside Australia. We take reasonable steps to protect to protect personal information from unauthorised access, misuse, loss or disclosure. We do not sell guest personal information.

Access, corrections and privacy enquires

You may contact us to request access to or correction of your personal information, or to raise a privacy concern or complaint. We will review and respond to requests in accordance with applicable privacy laws.

For privacy enquiries, please contact:

Motel Flinders

Email: info@motelflinders.com.au

Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our operations, technology or legal requirements.

Last updated: November 2026